Restaurants
Many workplaces, like restaurants, can be a target for Robbery, assaults and
other violent crimes, because of the presence of cash, the late work hours, and
contact with the public. A Bureau of Labor Statistics study of all workplaces,
indicates that 20 percent of overall workplace injuries are attributed to assaults
or violent crimes.
Restaurants and other Businesses have the primary responsibility for
protecting the safety and health of their workers and its customers.
• Keep the cash register closed when not in use.
• Keep cash register in line of sight of other employees.
• Do not count cash in front of customers.
• Help establish and follow lock-up procedures such as all employees
should leave the workplace at the same time.
• Know how to report and log incidents of threats or violence.
• Use the safety plan when dealing with unsatisfied customers, robbery, or
theft.
• Keep the back doors locked unless you are receiving a delivery
Consider implementing recommended safe work practices, including:
• Design and implement a violence prevention program, specific for your
establishment. The plan should indicate how employees should notify
local law enforcement agencies in case of an emergency.
• Contact your local Police Department for safety tips.
• Train employees to follow the safety plan when dealing with unsatisfied
customers, or an emergency such as a robbery or theft.
• Instruct employees in reporting and logging incidents of threats or
violence.
• Post signs saying, "No more than $30 in cash register at all times." Limit
available cash on hand to discourage theft.
• Install a panic button under the counter to quickly notify the police in case
of a robbery.
• Increase workplace security by installing video surveillance, extra
lighting around dimly lit areas (such as trash dumpsters and parking lots),
alarm systems, door detectors, or bullet-resistant barriers where
appropriate.
• Install height markers to help employees identify the height of suspects.
• Use the "buddy system" when jobs require employees to be outside after
dark. Also, provide an escort for anyone who has a shift that ends late and
must walk through a dark parking lot to their vehicle.
• Assess staffing needs at high-risk areas and times.
• Install drop safes to limit the amount of cash on hand.
• Keep the back doors locked and set regular times for deliveries. Use panic
bars on exit doors so they can be locked but employees can safety exit if
they need to.
As in any cash business, there is always the temptation for employees to help
themselves to your profits. Bars and restaurants are frequently the victims of
employee theft. Most bars and restaurants have regular employee turnover and
nearly all establishments end up hiring someone who will steal from them.
These employees will steal cash sales, steal inventory and are prone to serving
friends your drinks and food without charging them. Left unchecked, this
behavior can spread and quickly have a devastating effect on your bottom line.
The more people you employ, the greater the risk.
MCI., licensed private detectives, offers you detailed investigations of your
employees and what they are doing when you are not watching them. We can
enter your place of business and provide you with hidden video evidence of
theft that you can use to prosecute the offenders and send a powerful message
to your staff.
Our investigators can also help you to identify non-theft related inefficiencies
and risk factors like:
• Over serving patrons who are visibly intoxicated.
• Over pouring drinks.
• Was the cash register closed at all times?
• Spending time socializing rather than working.
• Determining if a receipt is used for every sale?
• Did the bartender bunch sales and ring up several at the same time?
• Are people being admitted without paying cover?
• If wait staff was paid with exact change, were any funds pocketed?
• Ultimately, we can give you proof of what goes on when you are away!
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